Start-Up |
Thrust of the Job |
Characteristics of the Candidate |
- High financial risk
- Limited management team depth and breadth
- Little organization, systems and processes
- Endless work to get accomplished
- Multiple priorities and obstacles
- Generally insufficient resources to satisfy all demands
- Embryonic relationships with suppliers, customers and general business ecosystem
- Firm’s culture reflects personality of founder
|
- Create/continually refine vision of the business
- Establish/refine/validate business model
- Establish core technical and marketing expertise
- Build management team
- Drive early adoption/market validation
- Make things happen
- Carefully manage relationship with founder
- Survive
|
- Vision of the finished business
- Hands-on orientation: a ‘doer’ who leads from the front
- In-depth knowledge in critical technical and/or markets
- Organizing ability
- Staffing skills
- Team-building capabilities – can inspire followership
- High energy level, stamina
- Optimism/Resilience
- Personal magnetism: charisma
- Sales capabilities – internal and external
- Highly adaptive
- Broad knowledge of all key functions
- Creative/Improvisational
- Frugal
- Attention to detail – owner mindset
- Understands characteristics of founder-led businesses
|
Rapid Growth – Scaling |
Thrust of the Job |
Characteristics of the Candidate |
- Moderate to high financial risk
- New markets, products, technologies
- Multiple demands and at times conflicting priorities
- Rapidly expanding organization
- Inadequate managerial/technical/financial resources to meet all demands
- Unequal growth across sectors of organization
- Likely shifting power bases as growth occurs
- Constant struggle between executing current work and building support systems for the future
- Processes, systems strained or simply not adequate
- Founder(s) may or may not still be involved – context can be delicate
|
- Increasing market share in key sectors
- Managing rapid change
- Building clear vision of the future
- Building capacity for growth
- Judiciously add process as the company can absorb it
- Add overall maturity but not at the cost of entrepreneurialism
- Building brand
|
- Excellent strategic and financial planning skills
- Clear vision of the future
- Ability to balance priorities, ie. stability versus growth
- Organizational and team building skills
- Moderate – high risk taker
- High energy level
- Excellent staffing skills
- Still hands-on with a bias for action but brings professional management skills and knowledge of processes to the table
- Experienced in the specific journey from the present to the future
|
Mature/Slow Growth |
Thrust of the Job |
Characteristics of the Candidate |
- Controlled financial risk
- Main products/services viable and profitable
- Unattractive industry in long term
- Possible need to invest selectively, but major new investments may not be worthwhile
- Internal organizational stability
- Moderate to high managerial, technical competence
- Adequate systems and administrative infrastructure
- Acceptable to excellent relationships with suppliers, customers and environment
|
- Efficiency/Optimization
- Stability
- Succession
- Sensing signs of change
- Extract value
|
- Technically knowledgeable: Knows the business
- Sensitive to changes: Ear to the ground but operates within the box
- Anticipates problems
- Strong administrative skills
- Oriented to systems
- Strong relationship orientation
- Recognizes need for and nurtures management succession and development
- Oriented to getting the most out of the business: focus on efficiency more than growth
- Low risk orientation
- Professional manager
|
Turnaround/Stuck |
Thrust of the Job |
Characteristics of the Candidate |
- Time pressure for results
- Need for rapid situational assessment and decision-making
- Poor results but business perceived to be worth saving
- Weak or weakening competitive position
- Eroded morale: low esteem/cohesion
- Inadequate systems: Possible weak or bureaucratic organizational infrastructure
- Strained and eroded relationships with suppliers, customers and environment
- Lack of appropriate leadership: period of neglect/decline
- Limited resources: Skills shortages: some incompetent personnel
|
- Rapid, accurate problem diagnosis
- Fixing short term and ultimately long term problems
|
- Take charge orientation: strong, decisive leader
- Strong analytical and diagnostic skills, especially financial
- Excellent business strategist
- High energy level
- Risk-taker
- Handles pressure well
- Good crisis management skills
- Good negotiator
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About the Author
Robert Hebert is the founder and Managing Partner of StoneWood Group Inc., a leading executive search firm in Canada. Since 1981, he has helped firms across a wide range of sectors address their senior recruiting, assessment and leadership development requirements.
Contact Robert by email at [email protected] or call (1) 416-365-9494 EXT 777