Medical Equipment Industry - Director of Operations

About the company

Headquartered in Illinois, our client is a $200M USD private equity-owned business in the medical supplies and equipment industry. The Company’s portfolio of brands includes a wide variety of innovative, high-quality products that are designed to enhance the clinical experience for both the patient and the practitioner. One such brand is a $20M CAD business located in Southwestern Ontario, that designs and manufactures a range of medical tools and supplies (the ‘Canadian Business’).

Scope of Position

Our client now seeks a Director of Operations with a proven track record of success who will be tasked with P&L oversight and all plant operations for the Canadian Business. The ideal candidate will embrace the role as a strong and visible leader that engages with all levels of direct and indirect reports on site.

The successful candidate will drive and guide teams within multiple production lines in various functional capacities, including production, maintenance, purchasing/planning/scheduling, materials/inventory management, shipping/receiving, and facility management.

Functional Tasks

With a hands-on orientation, the Director of Operations, will drive continued growth of the Canadian Business through operational excellence:

• Providing strategic oversight and direction to all production-related operations of the facility, establish accountability and feedback loops with the operations management team to ensure that:

  • Purchasing, planning and allocation of manufacturing resources meet short and long-term production requirements;
  • Daily production and shipping activity meets on-time customer demand;
  • Appropriate preventive maintenance and machine troubleshooting activities are completed;
  • All safety and quality procedures are implemented, maintained, and followed

• Recruiting and retaining a high-performing operations leadership team that is goal-oriented and accountable.

• Ensure timely completion of all purchasing, planning, and allocation of manufacturing resources for both short and long-term production requirements.

• Ensure daily production and shipping activity meets customer demand, and that appropriate maintenance and machine troubleshooting activities are completed.

• Drive the implementation of lean manufacturing and any other continuous improvement initiatives within the facility.

• Establish a strong system for the monitoring, analysis, and communication of plant performance via a variety of different reports and metrics.

• Oversee all elements surrounding operations budget for the facility, and partner with on-site and corporate Quality and Regulatory teams to ensure ongoing compliance with ISO standards and regulatory guidelines.

• Partner with various operations and matrixed business partners to develop and execute strategic and tactical operating plans for facility, including:

  • VP, Operations: aligning operational projects and initiatives to total company objectives
  • Sales/Marketing (Branded and OEM): engaging S&OP activities to ensure production is able to meet recurring and one-off customer demand
  • New Product Development: partnering with Product Marketing and Product Development Engineers to successfully transfer new products to manufacturing Guide maintenance
  • Human Resources: build and develop team
  • IT: prepares infrastructure improvement plans and collaborates with corporate IT group to plan and implement approved projects

Preferred Experience / Education

The following describes industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.

• Bachelor’s degree in operations management, industrial engineering, supply chain/logistics or a related field.

• Minimum 10 years of experience in manufacturing, including 5 years in a leadership capacity.

• Deep knowledge of lean manufacturing concepts and methodologies and a proven ability to execute lean initiatives.

• Experience in a regulated environment, preferably FDA and Medical Devices, with knowledge of ISO 13485 standards, Health Canada and FDA guidelines, current Good Manufacturing Practice (cGMP), and European Medical Device Directive.

• Knowledge and familiarity with ERP systems, strong financial acumen and a proven ability to manage budget and P&L responsibilities.

• Excellent communication skills, with an ability to develop, analyze, and report on appropriate operational metrics.

• Superior problem-solving skills and an ability to manage multiple high-priority demands in a fast-paced environment.

• Preference will be given to those with the following:

  • Managed multiple production lines across varied product families
  • Experience leading production in chemical or medical/dental manufacturing
  • Worked in a Private Equity owned organization
  • Successfully managed complex projects, including facility integrations, expansions, and lay-out reconfigurations

Remuneration & Benefits 

  • The successful candidate will be offered a competitive compensation package.

If interested, please contact:

Sal Rocco

StoneWood Group, Toronto

Bus: 416-365-9494 Ext. 233

Marwan Elghamry

StoneWood Group, Toronto

Bus: 416-365-9494 Ext. 229